Data Centre Operator

Job Category


Job Type

Full Time

Job Location

Johor Bahru, Penang, Putrajaya

Purpose Of The Roles

Operator in a Data Center involves various functions; the job description example shown below gives the major tasks, duties, and responsibilities usually assigned to the position in most firms:

Main Accountabilities

  • Install and configure computer hardware and software systems
  • Monitor computer systems and networks to ensure they function efficiently
  • Communicate with clients over the phone or face-to-face to assist them in setting up systems or resolving issues
  • Troubleshoot network and system problems to provide solutions to hardware/software defect
  • Follow instructions contained in the equipment manual when setting up a system or conducting repairs
  • Create and set up new user accounts/profiles, as well as address issues with passwords
  • Establish and maintain a positive trust relationship with customers and with data specialists such as programmers
  • Perform tests to verify the functionality and usability of new technology
  • Present to company management reports of IT/systems support services
  • Offer recommendations on customer learning requirements during the development of client training programs
  • Conduct research to identify ways of improving current system performance
  • Produce shift status reports communicating shift operations and issues to superiors
  • Maintain inventory of data centre supplies such as printers, scanners, and copiers
  • Implement procedures, policies, and standards to ensure work operations are effective
  • Participate in educational programs and workshops to improve on existing job knowledge/skills


  • To become a data centre operator, you require a Bachelor’s degree in computer science, computer networking/hardware, or in other related disciplines.
  • Preferable in-depth knowledge of applications by Microsoft, UNIX, Linux or Cisco technologies
  • Data Center operators are able to work with IT support and other data centre personnel to ensure uptime maximisation
  • Able to produce concise reports on data centre operations, training will be provided
  • IT Skill: They are proficient in designing, operating, and maintaining computer network systems.

Apply for this position

Interested candidates are invited to apply online, and MUST state their latest detailed resume, experience, and current and expected salary, together with a recent photograph.


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