System Engineer

Job Category

IT

Job Type

Full Time

Job Location

Putrajaya

Main Accountabilities

  • Accepts technical escalation from customer service helpdesk
  • Tier 2 systems support
  • Leads post-mortems for service incidents
  • Oversee the design, development, implementation and support of computer systems and servers
  • Oversee the continued development and automation of operation team’s network management processes
  • Provide technical support and services in resolving complex network issues.
  • Continuously improve network knowledge and skillset to support project and network.
  • Technical resource pool to support project, migration, network improvements and other technical related requests within engineering.
  • Notify the management and related parties for high profile issues.
  • Able to recommends improvement whenever needed to meet with the latest network standard.
  • Able to convey technical information to non-technical customers.
  • Proof of concept testing
  • Campus and Internal systems support
  • Own the systems lifecycle process
  • Product development

Requirements

  • Expertise in network management protocols and tools such as Zabbix, Nagios and so on.
  • Knowledge of networking technologies, especially related to the Internet Service Provider, wireless network technologies and Datacenter technologies.
  • Knowledge of security solutions such as firewall, Anti-DDoS, etc.
  • Knowledge of Linux Operating System (Ubuntu,Centos and so on)
  • 1 to 3 years’ experience in telecommunications, network operations or network engineering.
  • Strong team player who is committed to customer service excellence
  • Able to converse and write well in both English and Bahasa Melayu
  • Proven ability to work independently and within a team environment
  • Strong interpersonal and communication skills and comfortable in a culturally diverse global working environment.
  • Independent problem solving skills with the ability to assume leadership of resolution activities.
  • Full-Time positions available
  • Able to work on standby on-call and over weekend and public holiday if required
  • A technical assessment will be done during the interview to assess above requirements

Apply for this position

Interested candidates are invited to apply online, and MUST state their latest detailed resume, experience, and current and expected salary, together with a recent photograph.

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED ACCORDINGLY

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